I help brands turn potential customers into
lifers + Make sales simple!

Does this sound like you?

  • “I hear crickets when releasing a new event or experience.”

  • “I dread showing up on social media.”

  • “No one is interacting with my posts.”

  • “I’m burnt out from being the finance, marketing, HR, IT and customer service department.”

  • “I wish more customers would talk about us.”

  • “I don’t want to rely on expensive ads to acquire new customers.”

  • “I feel overwhelmed and don’t know where to start when it comes to my email list, SMS, and creating social media content.”

  • “I don’t know what my customers want.”

  • “I’m in a creative funk and don’t have any new ideas for my next campaign.”

    If this is you, you’re in the right place!

Your existing customers are

more likely to try Your new products

Statistics also show an increase in customer retention by 5%
can lead to a company’s profits growing by 25% to 95% over a period of time.

Why sales feel hard

You spend so much time selling and trying to meet revenue goals you don’t have time to nurture your existing customers, much less follow-up with past customers. You’re caught up in a cycle of always having to sell and release something new. Constantly selling is draining.

Money is being left on the table because you’re not nurturing the customers you already have.

What if instead of consistently creating new products and offers, you took the time to build a brand where sales were so good you only had to market it if you wanted to?

  • Is it clear how my potential customers and clients can book or purchase from me?

  • How am I offering my customers value at every touch point (i.e. email, social media, SMS, in person, etc.)?

  • What is going to make a first time customer come back and see me?

  • How do I define a VIP customer?

  • What is going to make a VIP client refer someone to me?

  • What follow-up system do I have for MIA customers and how often do they come back?

If you can’t answer all of these questions keep reading

Cat's creative and visionary mind is out of this world when it comes to marketing. She has an uncanny ability to sift through all of your ideas and pull out the ones that will impact your community and customers the most. She is always thinking outside of the box and her heart is always in the right place - everything she creates is done with helping people in mind. Every time I've worked with Cat, I feel SO seen, SO understood and she makes me feel like my crazy ideas aren't so crazy. She makes the impossible feel possible and I truly don't know where I'd be without a mentor, coach, and leader like Cat. 

Laura, owner + founder, Powerhouse Moms

an elevated customer experience starts here!

an elevated customer experience starts here!

“We brought Cat on as a marketing consultant for our professional road racing team. Cat did an amazing job revamping our entire racing website and merch program which quickly led to a dramatic increase in brand awareness and promotional value for our sponsors.”
- Carl Soltisz Owner of Super Carl Racing

Imagine a world where…

  • Selling is… SIMPLE

  • You have consistent organic sales + growth

  • Word of mouth sales is the norm

  • Your engagement on social is poppin’ and a community forms

  • You receive increased and better reviews

  • Website traffic is up

  • You have more FUN and feel more fulfilled

  • Increased customer retention is the norm

  • People are asking to promote your product not the other way around

Unlock YOUR unique customer experience. Together we’ll create a foolproof roadmap to simple sales. In 90 days we’ll humanize your brand and create one of a kind surprises to give back to your customers in ways that feel fun and get results. Increased referrals, organic sales, and customers asking to promote your product are waiting for you!

Everything you need to know to drastically transform your customer experience so you never have to struggle, dread selling, hear crickets, and feel overwhelmed again.

our Success formula

DISCOVERY

Complete a customer experience audit where we’ll uncover areas of improvement in your customer experience.
We will gain clarity on where to focus our time for maximum impact!

IMPLEMENTATION

Once we’re clear and you have a customized plan we get to work. Everyone will take action during our time together so we can get feedback, audit results and readjust as you move forward.

CLARITY

You can’t read the label when you’re in the bottle!
Start seeing your business and product or service through the eyes of your customer.
We will define who that customer is in each phase of the customer journey.

CUSTOMIZATION

Access to our Customer Retention Idea Vault along with a customized marketing blueprint to help you sell to each of your four different types of customers and crush your goals!

BRANDS we’ve WORKED WITH

This 90 day experience includes:

  • Complete website and social media audit that transforms your engagement

  • Master our Customer Experience Success Formula

  • Access to the Customer Retention Idea Vault that includes 100+ ideas on how to engage customers + increase sales

  • Exclusive training on how to work with secondary customers (i.e. vendors, suppliers, venues, etc.)

  • Two sixty minute value packed coaching calls per month

  • Personalized assignments to be implemented after each call for instant results

  • Open office hours Monday - Friday for additional support as needed

  • A customized dashboard to keep track of success metrics

Let’s see if we’re meant to be!

FAQ

FAQ

  • Yep! Please apply here and we’ll be in touch within two business days of receiving your application.

  • Program start date will be determined once your application is accepted and based on availability.

  • Cat loves doing brand consulting. You can fill out this contact form with your information and team will schedule a call for you and Cat to connect.

  • Once your application is accepted and/or scope of work defined investment will be determined at that time.

  • Yes! Cat loves doing workshops. Please fill out the contact form and we will coordinate from there.

“Cat was able to speak to the pain points that we as creatives experience in our day to day work and help us think beyond our current reality and where we’re experts. She helped us think more like our clientele and guests and how we can better serve them.” Stacey Rackham, Owner of Mint Hair Crafting